Refund and Cancellation Policy

The following statements outline the policies of the LaundryCares Foundation and its subsidiaries (PlanetLaundry and the Coin Laundry Association) – henceforth referred to as “the organization” – regarding refunds and cancellations for purchases. Making a purchase indicates that the purchaser understands and agrees to the terms of the sale of any item purchased, including the terms of this refund and cancellation policy.


By proceeding to pay for an event, the buyer understands that this is a charitable donation and that the organization is holding a spot. Therefore, reservations for any events are nonrefundable. If the buyer is unable to attend, the registration may be transferred to a friend by calling (630) 953-7920 or emailing us prior to the event.

Products and Services

Some of the products and services offered by the LaundryCares Foundation may be delivered as downloadable, streaming, or otherwise digital products, which can be immediately accessed and consumed. Other products such as books, consultations, kits, and other products or services provide information immediately benefiting the buyer. Therefore, all sales are final and no refunds are available for products and services after purchase. We reserve the right in our sole discretion to change prices for products at any time, and to correct pricing errors that may inadvertently occur. Unless otherwise agreed to by us, payment must be received by us prior to our acceptance of an order.

Shipping Policy

Please refer the to shipping terms per each individual product.


All memberships pertaining to the LaundryCares Foundation are subscriptions.

Membership dues are non-refundable and non-transferable. Members may cancel their membership by calling or emailing the organization. Upon cancellation, the customer has the option to fulfill the remaining balance in one payment, or to continue making the remaining payments until the end of the term.

Changes to This Policy

We may update our refund and cancellation policy from time to time. We will notify you of any changes by posting the new refund and cancellation policy on this page.

You are advised to review this refund and cancellation policy periodically for any changes. Changes to this refund and cancellation policy are effective when they are posted on this page. By clicking on “process payment” you are agreeing to our refund and cancellation policy.  

Contact Us

If you have any questions about this refund and cancellation policy, please contact us by:

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Donate Today

Won't you consider helping us with a charitable donation. We are a 501(c)3 organization, so your donation is tax deductible. Your generous support is greatly appreciated.